Terms of Service

Terms of Service

Last updated: June 2026

Welcome to Rich Girl Luxury Hair (“we,” “us,” or “our”). By accessing or using our website at richgirlluxuryhair.com, you agree to be bound by these Terms of Service. Please read them carefully.

1. General

By placing an order with Rich Girl Luxury Hair, you confirm that you are at least 18 years of age and have the legal authority to enter into a binding agreement. We reserve the right to refuse service to anyone at any time.

2. Products

All products are subject to availability. We reserve the right to discontinue any product at any time. Product images are for illustrative purposes; slight variations in colour or texture may occur due to monitor settings and the natural nature of raw hair.

3. Pricing & Payment

All prices are listed in Canadian Dollars (CAD) unless otherwise stated. We reserve the right to change prices at any time without notice. Payment must be received in full before your order is processed and shipped. We accept all major credit cards and other payment methods available at checkout.

4. Order Confirmation

After placing an order, you will receive a confirmation email. This email is an acknowledgment of your order, not an acceptance. We reserve the right to cancel any order at our discretion, in which case a full refund will be issued.

5. Shipping

Please refer to our Shipping Policy for full details on processing times, delivery estimates, and international shipping.

6. Returns & Refunds

Please refer to our Return & Refund Policy for full details. Due to the hygienic nature of hair products, all sales are final unless the item is unopened or defective.

7. Intellectual Property

All content on this website, including images, text, logos, and branding, is the property of Rich Girl Luxury Hair and may not be reproduced, distributed, or used without our express written permission.

8. Limitation of Liability

Rich Girl Luxury Hair shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the product in question.

9. Governing Law

These Terms of Service are governed by the laws of the Province of Ontario, Canada. Any disputes shall be resolved in the courts of Ontario.

10. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the new terms.

11. Contact Us

If you have any questions about these Terms of Service, please contact us at hello@richgirlluxuryhair.com.